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Twilio Live Voice

Available Twilio Live Voice triggers for automating workflows

Twilio Live Voice provides 1 trigger for automating workflows based on events.

Triggers

Twilio Live Voice

Hold a live, two-way voice conversation on a phone call. The agent speaks, listens, and replies in real time.

Configuration

ParameterTypeRequiredDescription
authTokenapi-key-pickerYesTwilio connection used to verify the webhook signature
welcomeGreetingstringNoSpoken to the caller as soon as the call connects, before they say anything.
realtimeWssUrlstringNoBase wss:// URL of the realtime websocket server. Leave empty to derive it from the incoming request host (use this when the websocket is served on a different host/tunnel than the webhook).
ttsVoicestringNoText-to-speech voice for ConversationRelay. Leave empty for the Twilio default.
languagestringNoLanguage for speech recognition and synthesis. Leave empty for the default.

Output

ParameterTypeDescription
callSidstringUnique identifier for this call
accountSidstringTwilio Account SID
fromstringCaller's phone number (E.164 format)
tostringRecipient phone number (your Twilio number)
callStatusstringStatus of the call
directionstringCall direction: inbound or outbound
speechResultstringThe caller's latest spoken utterance, transcribed (one conversational turn)
rawstringComplete raw payload for the current turn as a JSON string

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